Empire Air Conditioning Quality Assurance Survey

Thank you for taking the time to let us know how we are doing.

1. Please provide the following contact information:

Name:   
Home Phone:  
Email:  

 

2. Was the operator that scheduled your appointment courteous and helpful?
 No Yes

3. Did our technician show up on time for your appointment?
 No Yes

4. Was our technician neat, courteous and helpful during your service call?
 No Yes

5. Did the technician explain the repairs that needed to be done?
 No Yes

6. Were the prices for the repairs presented upfront?
 No Yes

7. Did you have Empire Air Conditioning perform the work?
 No Yes

8.Do you feel the service you received was......
 Excellent Good Poor

9. Would you refer Empire to your family and friends?
 No Yes

10. Would you like a manager to contact you?
 No Yes

11. Comments